Booking
- A booking is made for the dates, the apartment and the number of guests shown at checkout.
- Your dates are held for 24 hours while you pay. A booking that is not paid, and has no receipt waiting to be checked, is released after that.
- The booking is confirmed when we have verified your payment, or — for cash on arrival — after our confirmation call.
Prices and payment
- The price is the nightly rate for each night plus the cleaning fee, less any promo code, all shown before you book.
- Bank transfer and wallet payments are confirmed once the money appears in our account. Please add the transaction ID and a clear receipt.
- A refundable security deposit may be collected at check-in and is returned at check-out if the apartment is left undamaged.
Your stay
- Check-in is from 3 pm and check-out is by 12 noon.
- Please bring a CNIC or passport for the person named on the booking.
- The number of guests may not exceed what the apartment sleeps.
Changes and cancellations
- To change or cancel a booking, contact us as early as you can. Refunds of payments already made are handled case by case.
- Apna may cancel a booking that is not paid within the hold period or that breaks these terms.
Reviews
- Guests may review an apartment after their stay. We may hide or remove reviews that are abusive, off-topic or contain personal information.