Questions, answered
Booking, paying, checking in and everything in between.
Booking
How do I book an apartment?
Choose your dates on any apartment page and press Reserve. At checkout you create an account (or sign in), pick how you want to pay, and your dates are held for you straight away.
Can I book for a few hours or a whole month?
Online bookings are by the night. For hourly or monthly stays, message us on WhatsApp and we will set it up for you.
Do I need an ID to check in?
Yes. Please bring your CNIC or passport; the name should match the booking.
Payment
Which payment methods can I use?
Bank transfer, JazzCash, or cash on arrival — whichever are switched on at checkout. There are no card payments yet.
When is my booking confirmed?
For a bank transfer or wallet payment, as soon as we have checked your receipt. For cash on arrival, after our confirmation call.
How long are my dates held?
An unpaid booking holds its dates for 24 hours. Once you upload a receipt, the dates stay held while we check it.
Is the security deposit refundable?
Yes. It is collected at check-in and returned when you check out, as long as nothing in the apartment is damaged.
Your stay
What are the check-in and check-out times?
Check-in is from 3 pm and check-out is by 12 noon.
What is the digital pass?
Once your booking is confirmed, a pass with a QR code appears in your account. Show it at the building and our staff will check you in.
Can I leave a review?
Yes — after your stay, open the booking in your account and rate the apartment. Reviews appear on the apartment page.